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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Order Received before 2:30pm will take 24hrs to Process

Go to My Account and and create Account 

Go to My Account and Login to change Address.

Go to Menu and select Track My Order

Only if you Request to Link Card for faster checkout will we keep your credit card on file.   Herborganicoils do not have  Access to your information.

Yes we charge Sales Tax Based on your City and State.

We Ship Worldwide!

It Depends on size our packaging Department will decide if it’s better to use multiple parcels.

If you need to swap an item

Returns and Exchanges

Contact one of our Advisors and we will send a return slip and inspect to verify incorrect items were sent. We’ll send the right item!
Tel: +13473505316
Our Advisors can help you with damaged items. Screenshots are needed to support your claim. Claims can be filed if you have purchase insurance.
Tel: +13473505316

563 Lefferts Ave Brooklyn NY 11203 (Returns Department)

We are available to help Via Live Chat , Email, Phone WhatsApp all inquiries are handle in a timely manner.
Tel: +13473505316

Contact Advisors immediately before it leaves facility! We will charge you a new shipping fee if the address is incorrect and package comes back to us!

Order can not be change if you made any mistakes pertaining address or wrong items we will cancel your order and you can reorder so there won’t be any delays.

You’ll be notified as soon as the item is back in stock. NO PRE ORDERS